Medical Insurance Claims

If you have already received medical care and require reimbursement, you need to notify Expat Insurance of your claim (unless you have utilized the cashless billing feature). To notify us, please click “Report a Claim” below and submit your details. Expat Insurance will contact you within 24 hours to provide a claim form and further advice and instruction.

If you require a Letter of Guarantee for a scheduled hospitalization or surgery, please contact Expat Insurance for the appropriate forms.

Documents Required :

  • Completed Claim Form
  • Signed Medical Reports with Diagnosis
  • Referral Letter, if required Receipts
hong kong health insurance

Report Your Claim Now

To begin the claims process, please click “Report a Claim” and submit your details. Expat Insurance will contact you within 24 hours to provide a claim form and further advice and instruction.

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