Customer Reviews

I have only good things to say about Expat Insurance. Insurance is the one thing I buy hoping to never use, but, a Pit Bull experience in Thailand made me thankful of the good policy I bought from Expat Insurance. Hospital costs and new flights were 100% covered but most useful was the ongoing help I received from my agent, Carl. Thank you!

I have always found Expat Insurance Brokers to be very responsive and also to work in the interests of their client. They have proposed changes of provider and been creative in dealing with problems.

Andrew always answer my queries with detailed explanations and clarity. He has looked after my insurance needs for over 20 years and I am totally happy with his excellent service.

Marc was very patient with my questions and offered a good selection of affordable health insurance choices. Great service.

Been getting insurance through this firm for a few years now. Always reliable and not hard sell either. The coverage on the helper insurance I got through them is excellent for example

Marc was extremely knowledgable and has been very helpful throughout the process of choosing and then renewing my insurance

I have been using Expat Insurance services for couple of years for home, life, car insurance and i am very happy with them. The team is very efficient and supportive and i know i can count on a quick and detailed reply anytime I have a question.

I have been dealing with Expatriate Insurance Brokers here in HK for many years. Their accurate and thorough consultation has always been exceptional, and gets you the right products for competitive prices. Transparency, precision and speed of execution of the services are outstanding. Highly recommended!

Marc and team have helped me with business and personal insurance for almost 10 years now. Marc is extremely knowledgable & always available for advice and support. Highly recommend.

Experienced broker and customer focused approach. I highly recommend!

I have my annual travel insurance and Hong Kong home insurance from Expat Insurance. Awesome service and easy to deal with unlike most Hong Kong insurance companies. Prices are also way better than what I would be able to get directly.

We have used Expat Insurance for several years over multiple different products including life, travel, contents and helper insurances. They have always been super attentive and I have always felt that they have listened to our needs and requests, helping us to find the best solution on the market. They are really friendly and have been great to work with! Highly recommend!

Got to say, I have been very impressed with the speed, transparency and competitive pricing from Expat Insurance. Perhaps particularly noteworthy was the high quality of service throughout my dealings with them.

Excellent service and very professional, will definitely recommend to my family and friends.

Quality service and the advice I was given on policy choices saved me money and got me the policy and insurance coverage that was right for me

Excellent, excellent, excellent. 5 stars to Expat Insurance Hong Kong. My husband and I bought medical insurance top-up plans to work in tandem with our employer scheme. We took out a similar plan with two different insurers and made significant savings on options we had looked at online. Plus, we also got dental coverage! Their practice of face-to-face meetings helped immensely, and it is much nicer to meet with friendly, professional, experienced staff than to do it all online at a greater cost!