Cyber Insurance
Cyber Insurance safeguards your business against the growing risks of data breaches, system restoration, crisis management, and the expenses of restoring the business to normal. Cyber Losses increased over 18% from last year, and losses of more than HK$3.64 billion.
Expat Insurance secures policies providing complete protection — from immediate response to long-term recovery support.
Hong Kong has experienced a record-breaking surge in cyber incidents and financial losses,
largely due to the use of Artificial Intelligence (AI) and sophisticated phishing campaigns.
Can you afford not to insure against Cyber risks? Read More...
Financial Costs in Hong Kong (2025)
- Technology Crime Losses: HK$3.64 billion in the first seven months of 2025, an 18.4% increase over the same period in 2024.
- Hacking Losses: The total impact ballooned to HK$39.4 million in the first half of the year—a tenfold increase.
- Largest Single Incident: A local financial institution lost over HK$26 million in June 2025. A system intrusion led to the unauthorized transfer of 3 million units of stablecoins and other crypto-assets.
- Investment Fraud: This was the most damaging category for individuals, with losses totalling HK$3.58 billion for the full year.
- Total Cybersecurity Incidents: 15,877 cases, a 27% increase year-on-year, marking a record high for the city. These are the reported ones!
- Technology Crimes: In the first seven months of 2025 alone, the Hong Kong Police recorded 19,080 cases. These are the reported ones!
- Data Breaches: The Privacy Commissioner’s office was notified of 246 data breach incidents, a 21% increase from 2024. Roughly one-third of these involved direct hacking.
Who Needs Cyber Insurance?
Cyber threats are not limited to large corporations. Small and medium-sized businesses are targeted because of weaker security systems and valuable customer data. All companies rely on digital systems, email, online ordering, customer databases, or …
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internal networks to operate day-to-day. Even companies that do not view themselves as “technology businesses” are exposed simply by using computers, cloud software, and internet-connected systems.
A single incident — whether a phishing scam, ransomware attack, accidental data leak, even a lost or stolen mobile phone or laptop — costs millions in data recovery, fines, and lost customers trust.
This is particularly important for businesses where downtime would immediately impact revenue, communication, or service delivery. If your business depends on email access, online transactions, or stored customer or financial data, a cyber incident can quickly escalate from a technical issue into a serious operational and financial crisis.
Possible Pitfalls We Help You Avoid
A common mistake is assuming Cyber Insurance is unnecessary because “nothing has happened”, or “We have security software on all our computers“. Even non-malicious incidents — system failures, access issues, or external interference — can lead to days of disruption, confusion, and lost productivity.
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- Data breach exclusions: Policies may exclude cyber events. We ensure digital and physical data breaches are covered.
- Limited ransomware coverage: Insurers may cap payouts for extortion. We ensure your ransomware protection is sufficient and comprehensive.
- Missed business interruption protection: Not all policies include Loss of Income coverage.
- Vendor-related breaches: When third-party systems cause a data loss, coverage can fail. We help extend liability protection across your supply chain.
Another pitfall is underestimating the complexity of response. When systems are compromised, most businesses do not have immediate access to cyber security experts, recovery teams, or emergency infrastructure. Expat Insurance helps avoid policies that sound comprehensive but lack practical response benefits.
Cyber Insurance is not just about compensation — it’s about the rapid access to expertise that keeps a business functioning when it matters most.
Why Work With Expat Insurance?
Cyber Insurance should be mandatory for all businesses. If a laptop is lost or stolen, or computers are hacked, and the data held to ransom etc; can you carry on your business? How do you advise your clients and customers that their information is in the hands of hackers? Expat Insurance helps assess real-world risks based on …
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how your business operates. We guide you through what a Cyber Insurance policy can realistically deliver, explain how insurers respond during incidents, and help you decide whether the protection makes sense for your situation.
Our role is to ensure that if something goes wrong, you’re not facing it alone — and that expert help is immediately available, rather than scrambling for solutions during a crisis.
What Does Typical Cover Include?
Cyber insurance covers financial losses from cyberattacks, data recovery, business interruption and extortion payments, plus legal fees, customer and client notifications and regulatory fines.
Further details below:
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- Data Breach Response – covers investigation, notification, and recovery costs after a cyberattack
- Ransomware & Extortion – financial protection if hackers demand payment or disable your systems
- Network Security Liability – defense against third-party claims for compromised data or service outages
- Business Interruption – compensation for lost income due to cyber incidents or downtime
- Reputation Management – covers PR and communication efforts to restore public trust
- Regulatory Fines & Legal Fees – assistance with penalties, investigations, and settlements
With Expat Insurance, you gain more than a policy — you gain a strategic partner dedicated to keeping your operations, data, and reputation safe from today’s most advanced threats.
Let's Get Your Insurance Done Right
Choosing a Cyber Insurance policy requires an understanding of technology, data flow, and potential vulnerabilities, so coverage can be properly aligned with your actual cyber risk exposure.
We learn About Your Business.
We evaluate your computer systems, data storage, third-party integrations etc.
We clarify your protection options.
We explain the difference between first-party (your losses) and third-party (client claims) coverage.
We negotiate better terms.
We ensure your policy includes incident response support, low deductibles, and broad coverage.
We’re with you for the long haul.
From renewals to policy reviews, we don’t disappear after the sale.
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How Can We Help you?
Fill in your details, we’ll be in touch to answer your questions. No hard sell. Just the friendly help you need. We’ll get back to you to you within 24 hours. Or on the next business day if it’s now after hours.
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Our Simple Process
Talk to us about your needs
We learn your budget, lifestyle, and health priorities.
Compare your best options
We present suitable plans side-by-side in clear language.
Get you insured quickly
We handle the applications, forms, and negotiations.
Stay with you long-term
Each year, we review your policy and help with claims.
testimonials
Why Our Clients Are Satisfied
Our service consistently exceeds expectations. But don’t just take our word for it—here’s what our customers have to say!
Real Stories That Show the Difference
An airline executive broke his ankle and faced a HKD 270,000 hospital bill. His company scheme only covered half. A broker-arranged plan filled the gap, saving him HKD 120,000.
A young expat couple secured comprehensive cover before starting a family. When faced with complications, their policy saved them from six-figure maternity costs.
An American professional developed cancer just months after taking out coverage. Because he had comprehensive, worldwide cover, he was able to choose treatment both in the US and Hong Kong.
Commonplace in Hong Kong, these events show how one illness or accident can rapidly become a financial emergency. The outcome often depends on whether the right policy is in place.
